The service was great and so were the results. I'll go back, but I'm giving Pelle Spa 3 stars instead of 5 because the price quote I received was off by about $600.00, approximately 33%. So when I paid, it was a shock, and no adjustment or compromise was offered.
from Flora Vista
I truly enjoy my facials with Brandi. Hali and Cami are very pleasant and help make me feel welcome.
I was well informed before my procedures. Every question/concern I asked was answered. I was made to feel very comfortable before and during my procedures. From the moment you walk in, you are treated by a friendly and welcoming staff. A few days later after my procedures, I called to ask about some concerns I had. Those concerns were immediately and professionally answered. I would gladly recommend this establishment to friends and family.
Professional services in serene and welcoming environment. I've had several procedures and am always so pleased. Love Pelle.
Great. Annette spoke with a great deal of knowledge nAnd experience. Annette is my personal OBGYN nThereforeI I have complete confidence in what she nCan do for me.
from Sheep Springs
I walked in and was greeted with a friendly hello. I was offered coffee, tea, or water immediately. This was only my 2nd time at Pelle, and I felt very comfortable and appreciated. nSince Annette was not available, I saw Katie. We talked about what I wanted, she listened carefully and made a few suggestions and we agreed on a treatment. She applied the numbing cream and we chatted while waiting for the effects to take. The treatment went well, there were the usual sticks and pokes, though they didn't really hurt. When finished with the injections, I was given the mirror and I could see the results...they were exactly what I had asked for! The only thing I would have done differently was asked for an ice pack. Later that evening I noticed my lower face area (where the injections had been) had swollen more than normal. I put ice on the areas but since it was a full 8 hours later, I don't think it really helped. I also bruised in one spot. I'm almost positive the icing would have taken care of both, and I blame myself for not asking for the ice pack. I'll know better next time!
Note: These responses are the uncensored results of ongoing customer satisfaction surveys sent out automatically after every appointment.
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